OUR POLICY INFO
Everything You Need to Know about the rules and policies on how we work in,
your Mexican food shop in Northern Ireland
We founded Mexico Lindo Northern Ireland with one goal in mind: creating the best possible Mexican Food shopping experience for our customers. We work hard to provide exceptional customer service and pride ourselves on never straying from our founding principles. Check out our Mexican Food store policies, which are detailed below. Contact us if you have further questions and we’ll be happy to help. We love Mexican Food and Mexican Cooking!
Mexico Lindo NI Terms & conditions
Welcome to Mexico Lindo NI my Online Mexican groceries shop, is operated by a sole proprietor Gabriela Coll VAT registered, business registration number FD13237/LD/DMcW Ards and North Down Borough Council. Food Hygiene Rating 5 https://www.foodhygienerankings.co.uk/Search?q=mexico+lindo+ni
2.- CONDITIONS OF USE OF THE WEBSITE
2.1.- Previous Considerations
o The conditions set out below regulate the permitted legal use of this website, mexicolindoni.com, of which is responsible. These general conditions regulate the access and use by customers and users of the website, the conditions of purchase and contracting of products and services, so they will always be available on the website, in a visible location, free and easily accessible so that they can be consulted as many times as necessary. Access to it implies its acceptance without reservation. The mere use of the website, as well as requesting information or issuing an order, implies full acceptance of these conditions.
o People who wish to purchase and contract the products and services offered by the website must proceed to formalize a registration form as a customer, completing the procedure established for this purpose. These conditions are those governing the use of the website and the products and services it offers, supersede any other conditions above and are of general application, unless expressly and written agreement between mexicolindoni.com and the customer or use.
o mexicolindoni.com reserves the right to modify at any time the presentation and configuration of the website, as well as these General Conditions of Use, therefore recommends that customers and users read them carefully each time they access the website.
o mexicolindoni.com informs that the website is aimed exclusively at an audience over the age of 18, so it is exempt from liability, for access, use and / or contracting by persons under 18 years of age, responsibility that will be required to parents, guardians or persons in charge of exercising adequate and sufficient control over the activity of children or minors in their care, as well as the sending of personal data without the prior and prescriptive authorization of their parents or guardians.
In the event that any clause of these General Conditions of Use is declared null and void by the competent judicial or administrative authorities, the others shall remain in force and shall be construed taking into account the will of the parties and the purpose of these General Conditions of Use.
The non-exercise by mexicolindoni.com of any right provided for in the General Conditions of Use shall not be construed or imply a waiver of such right, unless expressly produced in writing by mexicolindoni.com
2.2. - Use of the Website
The customer and user undertakes to use the website, its contents and the services it offers, diligently and respectfully and, in particular, undertakes to refrain from: deleting, circumventing or manipulating its content, the "copyright" and other data identifying the rights of its owner incorporated into the contents, as well as the technical protection devices, or any information mechanisms that may contain the contents.
mexicolindoni.com reserves the right to update, modify and/or delete the contents of the website when it deems appropriate, as well as to temporarily or permanently limit or prevent customers or users who fail to comply with these conditions or make improper use of the contents of the website.
2.3.- Intellectual and industrial property
The texts, logos, images, distinctive signs, sounds, animations, videos, source code and other content included in this website are the property of mexicolindoni.com, have been lawfully acquired or available where appropriate, the right of use and exploitation thereof, and in that sense are governed as works protected by the current intellectual and industrial property legislation.
The transmission, distribution, reproduction or storage, in whole or in part, of the contents stored on this website is expressly prohibited, except prior and express consent of the owner. However, users may carry out the reproduction or storage of the contents of the website for their exclusive personal use, being expressly and strictly prohibited the reproduction of elements or contents of this website, made for profit or commercial purposes.
2.4.- Liability for links.
mexicolindoni.com declines any responsibility for the services and/or information provided on other pages linked to this website.
mexicolindoni.com does not control or exercise any kind of supervision when it includes the link to them, with the belief that these contents comply with the applicable legislation. However, the use of links to other pages does not imply in any way responsibility or appropriation of the content thereof, without it being understood that any work of supervision or approval of the changes or information that are made to them. We advise visitors to act prudently and consult any legal conditions that are exposed on such websites.
mexicolindoni.com is not responsible for the use of the content or information generated or published by third parties, regardless of whether they may be contractually related. The information contained on the website, especially the description of the products and services is made based on information and documentation provided by manufacturers and suppliers, and photographs, videos, graphic and iconographic representations of the products and services, as well as trade names, trademarks or distinctive signs of any kind contained on the website, are not exhaustive, are intended to provide the greatest information to customers and users and should be considered as informative and guiding , therefore, mexicolindoni.com does not guarantee the accuracy of the information contained on the website, and assumes no responsibility for any damages or inconveniences that may arise from the inaccuracy of any of the contents of the website.
In the event that any contracted product or service is unavailable or there is some kind of error or inaccuracy due to third parties, mexicolindoni.com informs the customer by email so that it can cancel the order in whole or in part, at no cost.
mexicolindoni.com, likewise is not responsible for the loss or damage that may cause the User or Visitor a possible fall of the service, nor will it be responsible for problems arising from the lack of interactivity between users or visitors in these situations.
mexicolindoni.com does not guarantee that the content or software that customers and users' access through the website or the link websites contain errors, computer viruses or other elements in the contents that may cause alterations in your computer system or cause some other type of damage.
3. 0 Deliveries
Our opening delivery region will be Northern Ireland on July 26,2020 and the whole UK starting on August 03, 2020
o I aim to have your order delivered within 2-4 working days, however if for any reason it may take longer due to any unforeseen issue out of our control, I will inform you.
o Any orders placed during the weekend, from Friday at 14:00 hrs, Saturday & Sunday, will not be process until the following Monday, and delivered within 2-4 working days. Some deliveries might be made on week days, day or evening times.
o On the delivery day I will send you a text message to inform you of your expected delivery
o Your order delivery might be affected during Bank Holidays; in that case, you will receive your order the next working day.
o Goods must be received respecting the social distancing guidelines in place at the time of the deliver, by a person over 18 years old.
o We can't be responsible for failed deliveries if you (the customer) have not supplied the full correct and clear details in your order, ie. Name, address, phone number and email.
3.1 Due to changes in HERMES shipping policies / prices, considering any location in NI as a "remote" location, we had to stop using their services . This looking to be able to provide the best options for our dear customers.
As of Today April 20th, 2021 we will be using YODEL delivery services when required, to delivery most of our orders in NI & GB.
These are the applicable YODEL delivery rates as of April 20th , 2021:
o UK Delivery charge of £2.79 in orders from 0-1 Kg
UK Delivery charge of £3.79 in orders from 1-2 Kg
UK Delivery charge of £5.49 in orders from 2-5 Kg All rates include VAT
UK Delivery charge of £6.49 in orders from 5-10 Kg
o UK FREE Delivery charge in orders over £70.00 from the 12th of Jan. 2021
3.2 Deliveries to Republic of Ireland via Fastway
Rates for delivery in France and Republic of Ireland are based on weight:
0- 30 kg £9.84 including VAT
Mexico Lindo NI deliveries coronavirus response:
We would like to reassure you that we’re actively following all government guidelines as health and safety remains the top priority across our business to protect our customers and our people. Public Health England has advised that people receiving parcels are not at increased risk of contracting the virus as it doesn’t survive long on non-metallic surfaces.
There is currently no impact on our parcel delivery services but you will see NO CONTACT delivery policy in all our deliveries.
- Use of face mask during delivery and order packing
- Use of gloves during delivery and orders packing
- Cleaning of surfaces and products during packing
- We will ask every customer to indicate a safe place where to leave their orders.
MLNI Delivery rates:
Only Belfast Area £3.50
Only Bangor Area £3.00
Only Ards Peninsula Area £2.00
o All the prices shown in mexicolindoni.com are inclusive of VAT.
o All the prices are in British Pounds.
o On purchasing your order, you enter into a binding contract, however that contract cannot be binding until we receive the payment for the goods.
o All prices do not include the delivery charge.
5.0 Damaged Goods
In the probable and unfortunate case of goods (products) being damaged in transit, we kindly ask you to contact us within 24hrs receiving your goods by e-mail on email@example.com or by phone on 07942358802 (WhatsApp) so we can follow up for you. If you notice any damaged goods during the delivery, please notify the delivery staff.
We have a return process in place that will make it easy for you. Please inform us about your decision to return any product as soon as possible via email. You will be asked to return the goods, unopened, in their original package and Mexico Lindo NI bag. Please keep a copy of your original invoice (receipt) to be able to return the goods and get a refund.
5.2 Cancellation of orders
In case that you need to cancel and order, this must be before the shipping process starts. Only in that case the cancellation will be without penalty. If you cancel your order during or after the shipping process, the delivery charge will not be refunded.
Mexico Lindo NI, accepts payments from two secure sources , to be use in the UK, you will be prompted with this options at your check out page.
Secure Electronic Payments:
7.0 Confidentiality and data protection
In compliance with General Data Protection Regulation (GDPR) and the Data Protection Act 2018, we inform you that your data are treated with absolute confidentiality. They will not be used for mass mailing without your consent. mexicolindoni.com assumes a commitment to privacy and security in each client's personal information.
8.- Cookies Policy
In compliance with General Data Protection Regulation (GDPR) and the Data Protection Act 2018, we inform you that your data are treated with absolute confidentiality. They will not be used for mass mailing without your consent.
www.mexicolindoni.com assumes a commitment to privacy and security in each client's personal information.
For the provision of our Services and to fulfill the purposes of the processing indicated in this Privacy Notice, Mexico Lindo NI will process the following categories of personal data:
o Identification and contact details
o Financial data
o Demographics including geographic location data for the device you use to use our Services
o Information about your preferences and interests related to the goods, products and Services we offer you.
o In addition, information generated by other connected or used devices (including your IP address and your device identification data), browsing data, data about the use and consumption of internet services from your device as well as information related to the use of the Applications and third-party services
Mexico Lindo NI may process personal data identifying and contacting third parties when you or such third parties provide them for purposes related to the delivery of orders previously requested by you, in order to be in a position to generate a record about the receipt for them at the address you have indicated, in the format of the website www.mexicolindoni.com
Purposes of Statement
Mexico Lindo NI, collects your personal data for the following purposes that are necessary to provide you with the services of receiving the goods requested via our website:
o Update of our processing systems and databases.
o Creation of your Customer account on our website and allow you to use the services.
o Process orders, purchases and/or requests for information.
o Perform the physical delivery of orders at the address you have previously indicated.
o Make the selection of goods and / or products that you have chosen.
o Process payments, bank clarifications and billing.
o Make a history about your shopping and use of services.
o Validate the veracity and quality of the information provided by you. Identify and prevent possible unlawful conduct that could result in a violation of existing legal provisions.
o To attend to doubts, complaints, comments, suggestions, clarifications, returns and / or follow up on them.
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use wix.com to power our online store--you can read more about how wix.com uses your Personal Information here: https://www.wix.com/about/privacy
Protecting your financial information
At the time of purchasing a product, you will be asked for bank details which will be handled by a third party in our website we have linked the PayPal services, to use your PayPal account or the option to use your credit or debit card. Mexico Lindo NI, will not have access to your financial information. This is a safe, complete and confidential way to purchase in our website. Please check Paypal Buyer protection policy here:
https://www.paypal.com/uk/webapps/mpp/ua/buyer-protection?locale.x=en_GB And Paypal Terms & Conditions here:
If you wish to modify or delete your data, you can access it through your customer account or by sending an email to firstname.lastname@example.org, indicating your request to us.
For the correct use of our services it is necessary cookies to collect information from your computer, IP, and operating system for the administration of the system.
You can refuse to accept cookies by activating them in the settings on your computer.
Cookie is a file that is downloaded to your computer when you access certain websites. Cookies allow a website, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way in which they use their equipment, they can be used to recognize the user. The user's browser memorizes cookies on the hard drive only during the current session occupying a minimum memory space and not harming the computer. Cookies do not contain any specific personal information, and most of them are deleted from the hard drive at the end of the browser session (so-called session cookies).
Most browsers accept cookies as standard and, regardless of them, allow or prevent temporary or memorized cookies in the security settings.
Without your express consent – by activating cookies in your browser – mexicolindoni.com will not link in cookies the data stored with your personal data provided at the time of registration or purchase.
What types of cookies does this website use? My site is powered by wix.com please visit https://www.wix.com/about/privacy to read all the cookies are used in it.